Support Ticket Inbox
Ticket inbox with views by status and SLA.
About this feature
What it's for
- Ticket inbox with views by status and SLA.
- Issue queue with bulk assignment.
- Inbox for internal requests (IT, HR).
Includes
- Status views
- Sla filter
- Sla countdown
- Assignee filter
- Search
- Bulk assign
- Bulk solve
- Preview pane
Works with
- Radix UI primitives (the registry variant it ships in)
- React 19, Next.js App Router and Tailwind CSS 4, installed with the shadcn CLI
- Your theme tokens, in light and dark mode
- 1 template or blueprint on this site use it (below)
Install
Included with Agentic UI Kit (one-time license). Install needs your license key: see pricing · connect your project.
Agentic UI CLI
agentic-ui add support-ticket-inboxInstalls through shadcn and adapts the component to your design tokens.
shadcn CLI
npx shadcn@4.17.0 add @agentic-ui/support-ticket-inboxUsed in
- Type
- Feature
- Variants
- Radix UI
- Themes
- Light and dark
- Widths
- Preview it at desktop, tablet and mobile widths above.
- Motion
- Animated, with a reduced-motion fallback
- Sample data
- Ships with sample data in its own files; replace it with your own.
- npm packages
lucide-react- Registry dependencies
form-async-comboboxlib-feedback-notification-centerlib-motionlib-motion-listlib-motion-micro-interactionslib-motion-modal-enterlib-primitiveslib-tokensmotion-skeleton-shimmermotion-tab-indicator- Files
13 files
- components/agentic-ui/support-ticket-inbox/components/ticket-inbox.tsx
- components/agentic-ui/support-ticket-inbox/components/ui.tsx
- components/agentic-ui/support-ticket-inbox/components/ticket-bits.tsx
- components/agentic-ui/support-ticket-inbox/lib/support-types.ts
- components/agentic-ui/support-ticket-inbox/lib/format.ts
- components/agentic-ui/support-ticket-inbox/lib/support-logic.ts
- components/agentic-ui/support-ticket-inbox/components/support-store.tsx
- components/agentic-ui/support-ticket-inbox/lib/fixtures.ts
- components/agentic-ui/support-ticket-inbox/components/support-shell.tsx
- components/agentic-ui/support-ticket-inbox/components/motion-settings.tsx
- components/agentic-ui/support-ticket-inbox/lib/notifications.ts
- components/agentic-ui/support-ticket-inbox/components/new-ticket-modal.tsx
- components/agentic-ui/support-ticket-inbox/components/motion-bridges.tsx
Related components
Support Canned Responses
Predefined support responses.
Details and live previewSupport Customer Directory
Support contacts and companies.
Details and live previewSupport Routing Rules
Ticket routing by channel, plan or subject.
Details and live previewAgency Image Annotation
Client review of design proofs in an agency portal.
Details and live preview