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AI Human Handoff

Support inbox where the AI agent escalates to a human a refund that exceeds its approval limit.

Full screen Try a theme

About this block

What it's for

  • Support inbox where the AI agent escalates to a human a refund that exceeds its approval limit.
  • Human review queue for policy-restricted actions (ownership transfer, access).
  • Reliability console where the agent escalates a possible multi-customer incident to on-call.

For the step-by-step plan proposed by the agent needs review instead of taking over, use AI Plan Approval.

Includes

  • Escalation reason
  • Context summary
  • Key facts
  • Attempt trail
  • Transcript excerpt
  • Suggested reply editing
  • Assignee routing
  • Urgency and sla

Works with

  • Radix UI primitives (the registry variant it ships in)
  • React 19, Next.js App Router and Tailwind CSS 4, installed with the shadcn CLI
  • Your theme tokens, in light and dark mode

Install

Included with Agentic UI Kit (one-time license). Install needs your license key: see pricing · connect your project.

Agentic UI CLI
agentic-ui add ai-human-handoff
Installs through shadcn and adapts the component to your design tokens.
shadcn CLI
npx shadcn@4.17.0 add @agentic-ui/ai-human-handoff

Used in

A standalone component: drop it into any screen.

Type
Block
Variants
Radix UI
Themes
Light and dark
Widths
Preview it at desktop, tablet and mobile widths above.
Motion
Animated, with a reduced-motion fallback