# Support Canned Responses

Predefined support responses.

- id: `support-canned-responses`
- Page: https://agentic-ui-kit.com/components/support-canned-responses
- Live preview: https://agentic-ui-kit.com/support-desk/settings?piece=support-canned-responses

## Install

```bash
agentic-ui add support-canned-responses
npx shadcn@4.17.0 add @agentic-ui/support-canned-responses
```

## Metadata

- **Level:** feature
- **Category:** feature
- **Installable in:** Radix UI (registry variant new-york), Base UI (registry variant base-vega)
- **Capabilities:** list, search, create, edit, delete-confirm, shortcut-validation, placeholder-preview, usage-count
- **Intents:** configure, create-edit, manage-collection
- **Suits domains:** support, crm, hr, saas
- **Interaction:** search, modal-form, confirm
- **Screen role:** management
- **Density:** medium
- **Dark mode:** yes
- **Use it for:** predefined support responses, internal email templates, helpdesk macros
- **Avoid when:** full HTML email editor (use collab-email-template-editor)
- **Preserve when adapting:** live-preview, shortcut-contract
- **Replace when adapting:** placeholders, categories
- **Adaptation effort:** low
- **Coupling:** medium
- **Quality breakdown:** visual 8/10, responsive 8/10, accessibility 8/10, code 8/10
- **Uses primitives:** card, badge, button
- **npm dependencies:** lucide-react
- **Motion:** profile subtle, library css, reduced-motion fallback yes
- **Used in:** Support Desk (blueprint)
- **npm dependencies (registry):** lucide-react@0.577.0
- **Registry dependencies:** lib-feedback-notification-center, lib-motion, lib-motion-list, lib-motion-micro-interactions, lib-motion-modal-enter, lib-primitives, lib-tokens, motion-skeleton-shimmer, motion-tab-indicator