# Support Assisted Reply Composer

Ticket reply with templates.

- id: `support-assisted-reply-composer`
- Page: https://agentic-ui-kit.com/components/support-assisted-reply-composer
- Live preview: https://agentic-ui-kit.com/live/fixture/support-ticket-workspace?piece=support-assisted-reply-composer&within=support-ticket-workspace&mark=textarea

## Install

```bash
agentic-ui add support-assisted-reply-composer
npx shadcn@4.17.0 add @agentic-ui/support-assisted-reply-composer
```

## Metadata

- **Level:** block
- **Category:** block
- **Installable in:** Radix UI (registry variant new-york)
- **Capabilities:** canned-slash-commands, rules-based-assist, teammate-mentions, public-internal-toggle, status-after-send, template-placeholders, char-count
- **Intents:** communicate, generate-content, create-edit
- **Suits domains:** support, crm, hr, saas
- **Interaction:** slash-commands, mentions, toggle, keyboard-submit
- **Screen role:** communication
- **Density:** medium
- **Dark mode:** yes
- **Use it for:** ticket reply with templates, internal note with @mentions, assisted draft that can be reviewed before sending
- **Avoid when:** streaming LLM chat (use ai-streaming-message), long document editors
- **Preserve when adapting:** review-before-send, slash-templates
- **Replace when adapting:** templates, assist-rules, copy
- **Adaptation effort:** low
- **Coupling:** medium
- **Quality breakdown:** visual 8/10, responsive 8/10, accessibility 8/10, code 8/10
- **Uses primitives:** button, badge
- **npm dependencies:** lucide-react
- **Motion:** profile subtle, library css, reduced-motion fallback yes
- **Used in:** Support Desk (blueprint)
- **npm dependencies (registry):** lucide-react@0.577.0
- **Registry dependencies:** ai-prompt-composer, lib-primitives